When I ordered I had clicked on an offer for free returns but when the package arrived there was only the standard postage must be paid I tried to get in touch with usc but it is impossible, it is designed in a manner its impossible to email or call. Anyway rather than pay a hefty fee to return some heavy boots I have kept them. I think I will unsubscribe to usc as I think the customer service is terrible. To me a business is only as good as the way it treats its customers and I think USC is very poor. Go to the store or ask yourself does it look correct will it fit is it heavy to return at your own expense or do you really need it or the inconvenience. The answer will be no save your money and your time and shop in a store which has excellent customer service.