I never received my order. The courier, not surprisingly Hermes, were unable to delivery my parcel within 4 attempts even though delivery was made to a business address wich was occupied all day every day they attempted delivery. The tracking even showed they attempted to deliver it at times when we were in the building. I understand this isn't entirely USC's fault however they are choosing to use a courier who has a very poor track record across the UK. It's also worth pointing out that I paid 6.99 for this delivery on top of my order so it's not even the case of USC offering free delivery and using the cheapest company to provide that service. It was quite frustrating to day the least to have failed delivery attempts even when I knew the courier didn't even try to deliver. I contacted USC customer support who were unhelpfull and just said the items will be returned and I will be refunded. Overall a very frustrating experience especially knowing the courier did not even attempt to deliver my parcel and wasted my time. Now I need to reorder what I wanted either from USC again or another retailer.