I ordered some men's Jack and Jones shoes on Thursday morning very early. I got an e mail confirming this order at 6.45am on Thursday 29th Nov 2018. I paid £6.99 for next day delivery as we were away for the weekend so needed delivery on the Friday (Order USC40000052415071) The item did not arrive until Saturday (when we were in Somerset by this time) We had to go out late Friday night after work to get another pair of shoes I would like the £6.99 refunding back on to my card and look forward to hearing your response Very poor level of service received. I did send 2 e mails on Friday 30th Dec as it is not possible to call USC (which I found incredibly infuriating) but have still not heard back you regarding either e mailed query