Trainers came marked and dirty as if they had been worn! Rung to complain to be told to send an email with attached photos, which we did however we were then told it would take at least three days to be looked at and then if they agreed we would have to send the product off and wait for them to be looked at further! Pity they didn’t do all this before sending us the product! Asked if we could just return them to store, to be told NO.
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