Ordered Christmas stuff on 18th December, said it would be here no later than 24th! It’s now 26th December and still no parcel. Although I know it’s in the hands of Hermes now, the couriers, it’s still your responsibility to make sure I get my parcel as I’ve paid for it. Now my son got barely anything for Xmas. In £100 down, disappointing doesn’t even cover it.
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