Delivery very slow, took 10 days to receive my order. Even factoring in Christmas break this is very long. Also, I don't think a company should charge a customer £5 for 5 day delivery after they have spent over £200 on their site. No next day delivery was offered to my location ( Northern Ireland) which I could have slightly justified the additional £2 for. They also sent to me via Ireland which unnecessarily increased delivery time further.
As for the order itself a pair of the boots received has a boot that appears to have been worn as the leather on the tongue is wrinkled.