I shopped with you online because the Leicester shop had swapped the shoes place for a cheaper shoe....when I went to the till they wanted to charge me £60 rather than £28: the hole that the shoe was last in, so it had led me to believe that it was £28
I went online (frustrated) and spent over £200 online to get some new shoes; I was never going to have all of them.
I received the shoes and chose a pair that fit me snuggly. It was only at that point when I was wanting to return the other shoes that I found out that I had to pay for them being returned to USC / Sports Direct Head Office. I tried to return them to a local Sports Direct shop and they refused doing it. I said to them what about if I return them myself to USC in Leicester and they told me I couldn’t.
I have used a lot of online shopping (ie John Lewis, Curry’s, etc) and they are all FREE returns, so why are you different?? It cost me with insurance (to insure me against the postage company losing it) nearly £14
It’s the last time I ever go to Sports Direct / USC if you don’t return me the postage cost