Having ordered two pairs of trainers recently occasions I can say that I was unhappy that the courier left our first items on our doorstep possibly between 9pm and the early hours even though we were at home. Only discovering the parcel the next morning by tripping over it as I left the house. I returned this item as they were too small for the next size up which was at the time shown in stock. Regrettably I have received an email showing a credit which I presume means that my size is unavailable ? In between this transaction I ordered another pair of shoes and my order accepted and payment made. Several days later I received an email confirming a refund as the item is out of stock! My point is this. Why take orders you cannot honour, surely the system is automated to tally with the stock held ?