I only ever visit USC to buy Converese as you have a good stock of them. Unfortunately on a visit just before christams I bought a pair that I had to return immediately as when I was changing the laces one of the eyelets fell out. These things happen and I can't say I was hugely impressed but not every pair is going to be 100%, I just happen to find a pair at 95%. I'm more annoyed at the fact that USC doesn't stock more than 1 pair of any given shoe at a time or so I was told. So my replacement for that evening did not happen. Upon returning 3 consecutive weekends running the store's delivery still had not come in and I was forced to order them online and wait another week for the order to be processed. Ridiculous as it is for me to complain about saving money (the same shoes online even with delivery to your own store added still came to less than the shoes were in-store.) I am now left with £7 on a credit note for a store aimed at the 15-30 age range. I am well beyond this age range.