Ordered my item for next day delivery. Got an email as I was at work to say my parcel was delivered. Got home, no parcel & nobody had any indication of a parcel. Emailed the "customer service" department and got a reply 3 days later. Sent my response and now 3 further days I'm waiting for another reply. I'm sorry but no way are you that busy it takes so long to respond to a paying customer. Awful
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