I was very pleased with the jumpers that I purchased. However I placed 2 orders at separate times and in both of my orders an item of clothing had security tags attached. These are impossible to get off so I have had to take it to a local shop and ask them to take it off for me, showing them the receipt as proof of purchase. If you wish to return something they recommend that you post it recorded in which you have to pay for yourself. Other than this I was happy with the service but to have both orders with tags on is not good at all and I doubt it was just a coincidence