Delivered to a neighbour, after going to every neighbour in the street and having no luck emailed them and was told because their drivers gps showed as being in the street i must contact my payment provider for a refund and no replacement will be sent. On further notice they have sent my parcel to an address in wales and i live in Scotland. Customer service is terrible and ive been left out of pocket and wasted so much time on the phone, sending emails or going door to door lookig for a parcel that they have failed to deliver to my address.
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