Not happy ordered trainers for my young ones bday, got an email saying they have been collected by Hermes, I checked parcel status everyday and it said order placed, never received them, then got an email saying -
Our couriers have been unable to deliver your goods and as a result your order has been returned to sender. Your order has automatically been refunded in full, please allow 2-5 working days for the funds to apear in your account.
Not happy at all