The 3 for £10 discount wasn't applied at checkout so I had to cancel the original order and went for a pack of underwear instead. It took them 3 days to take this tiny pack of underwear off the shelves and arrange dispatch, with a courier, no less. Didn't realise that my drawers would need their own special courier but nevermind. Yodel tried to attempt delivery but couldn't get anyone in so decided to mark my delivery as complete. My underwear is now floating about somewhere in location unknown and usc want me to tell them how they've done... All I wanted was a clean pair of pants