Either of the shoes I received by pick-up point delivery is noticeably worn. Indeed, the left and right shoe have different shade of the same colour. I did not notice it at home; however, the following morning under sunlight it was all evident. The right shoe must have been exposed in store for trial. It is even slightly stretched as a proof of what I've just reported. Once I wore them on I couldn't return them, I suppose. I assume you needed to get rid of that shoe and cleverly thought to deliver it to the first dumb fellow who might have not spot anything by all means. Such an abysmal affair for me. I did not have choice than ordering online since the store in Oxford Street was devoid of my size. Do not count on me for any further online purchase in the future. Just in-store. I chose not to give "very poor" rating merely because the delivery to my chosen pick-up point was efficient.