USC is the worst website I have ever used. Absolutely terrible service and they know this which is why you aren’t able to communicate with a real person, only by contact form. I had ordered a few items including a Pre-Ordered Top. They never once advised me how they would process my order, like most websites normally would when you purchase a pre-order. They then proceeded to cancel my pre-ordered item, telling me that it was no longer in stock, even though it was still available in all sizes on their website. I felt very cheated especially when I had to pay £4.99 for a 3-5 day delivery (and receiving my goods 7 working days later AFTER the pre-order was ‘in stock’!), and £4.00 to return everything back, which they don’t refund you back. Don’t use this website, it’s shockingly bad.