I ordered some clothes to be delivered to my local delivery point, knowing I would not be at home to take collection. On the day of the delivery, I received an email telling me I couldn't be delivery...what!?!
It was returned to USC and a few days later, I was refunded and forced to buy elsewhere. All in all, a completely unsatisfactory experience.
No explanation, no way to call for an explanation, a total waste of my time.