Ordered from website 1st July, processed ready for delivery 3rd july, then decided to part cancel my order 9th July even though it had already apparently been processed for delivery, contacted customer services, told I might get a response in 1-3 days, still no parcel no idea when it’s supposed to come, have to say I feel let down as one item was a present for a birthday which has now passed, I have ordered from other companies after this order and already received these items so have to say the service here is very poor.
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