I shopped at USC for a pair of Timberland boots. Since I was paying for delivery costs I thought I might as well add something else, so I've added a pair of Converse which I didn't particularly like, but they were on sale. The next day after I placed the order, I received an email saying that they don't have the Timberland boots in stock. I was extremely disappointed, so I immediately called them to cancel my whole order. They said it is impossible and that the only thing I can do is to refuse the parcel from the delivery driver. I couldn't refuse it because it was delivered to my workplace and a colleague accepted it in my name. The problem is the shoes don't even fit. I asked them if they can provide a free return, since I didn't want them in the first place, but they said no. So now I'm stuck with a pair of shoes that don't fit and that don't appeal to me much.