Ordered a jumper, £91 and a pair of jeans only to be told that they have ran out of stock of the jumper in my size and only sent me the jeans. Already paid the £5 delivery! If the app would have told me the jumper was out of stock I would have looked for another one! Very annoyed at the whole situation. Weather they offer me free delivery or not, it’s another day I will have to make sure I’m in the house and more environmentally unfriendly I.e another delivery van having to drive to the house. They also told me on the phone that they can’t be held accountable for being out of stock, but the website told me they were in stock and let me continue to buy and only told me once the items had been shipped! Therefor yes they are accountable!