Ordered boots in a size 4 for a night out on Saturday. Collected them yesterday and tried on to notice they were far too big. Checked size and boots are a size 5 in a size 4 box. I always see people checking sizes at checkouts in stores. It’s not difficult to do this part of the job properly therefore I don’t know how I was sent the wrong size! I now cannot get the correct size for the day I need them without being out of pocket waiting for a refund.
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