I have ordered thousa ds of pounds worth from yourselves. On this occasion I haven't received my parcel. The delivery driver said it was put in a bin on my front garden open to the whole street. But when I checked it wasn't there. After reporting this as parcel missing your customer service team took 2 days to get back to me saying check with neighbours and family. Now firstly my family live 40 miles from me. I can assure yu they don't have it. Also I'm not stupid I know to check with neighbours. Never have I been so insulted. To top it off I get married in 7 days and the clothes were for the honeymoon. I'm still waiting for a second email from yourselves. Appalling customer service. No phone number to contact you. Its almost like you have my money now you don't care!!!!