Shocking communication, ordered 3 items, not told there would be separately delivered, used the websites contact us link as I couldn't find a number on the website to call customer services and got a reply 2 days later with a link to Hermes couriers Website to track delivery but link was not recognised when I was diverted to Hermes site. Emailed again through the contact us link twice but no reply. Second parcel then arrived with only 1 item (not the 2 I was expecting) then I received an email saying my 3rd item was not in-stock, nothing mentioned about what would happen next but checked my bank and the did refund the difference in price hence the 1 star. Terrible