Delivery and returns process is a big let down and makes me think twice at shopping with USC again. £4.99 even for click and collect, and I now need to return items and I have to pay again. Don't see why returns can't be done in store same as collections. Purchased tops from all the same brand and style (polo) and size but yet fitment is different, should be clear descriptions to show the difference in fitment. Its a shame as the website is great, good products good price, but let down with delivery charges and worst off returns.