Nicola Palmer
Items are fine but customer care leaves a lot to be desired. Received a text to say items had been delivered, I was working from home so knew that I one had knocked on my door. Checked with neighbours to see if the parcel had been delivered there. Emailed to chase up order and nearly 1 week later still waiting for a reply !! Finally found the parcel it had been delivered to a house across the road further up the street!! Sort your courier out cos Hermes are diabolical at the best of times never mind during a pandemic !!
5 months ago
USC has a 3.57 average rating from 37,064 reviews

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