Customer service was great, but the activation process was glitchy. The agent confirmed my device was compatible but the website rejected it so agent provided alternate IMEI number to use, then to clear the error I guessed that a browser page refresh would help and that worked. Then the carrier pin or account number I entered was later the cause of a "hold" on the activation, although there was no indication that was a problem on screen or even after submitting the activation request which included porting my ph number from Verizon.
3 years ago
US Mobile has a
4.8
average rating
from
2,832
reviews
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