I am rating their customer support, not their service per se, as I'm still trying to get an older phone to work with WiFi calling. It was excellent. I got ahold of a knowledgeable and personable rep with good communication skills (Nowshervan) who worked diligently to address my problem. While there may not be a solution to my issue (I'm currently waiting for a new card to check out that possibility), the degree of care committed to customer support is a breath of fresh air in a world in which customer support is frequently, to put it mildly, sorely lacking.
3 years ago
US Mobile has a
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