I am a new client/customer of US MOBILE! I signed on 2022.0328. I have never experienced such stupendous customer service with any wireless service provider. I have never waited more than 4 minutes to speak with a live person. Each Service Representative has been phenomenal! Each one has been articulate and extremely kind, courteous, & very understanding concerning my unique needs for my phone & Data needs! I have always rated each representative with a *5* because each one has deserved it! I have been so impressed with US Mobile's employees that I have requested an email address of a supervisor so I could write a sterling recommendation for a raise and promotion! On Thursday, 0427. I spoke with Sarib, Areeb, and with Ali to fine tune my service and to change a number. There was also some technical issues that developed and were resolved. The only other company that I have given my highest ratings to concerning being # 1 in customer service is APPLE Inc. US MOBILE is the only company that has demonstrated this Superb Customer Service. In just a few short weeks I have already placed US MOBILE as a runner up matching APPLE's number one rating in customer service! I am so impressed and grateful to US MOBILE and their people! Congratulations US MOBILE on hiring the people who strive to be the best at their workplace!
3 years ago
US Mobile has a
4.8
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