Hello my name is Jill Brannon and I would like to leave feedback on my customer service with the agent or operator who gave me service today with us mobile and his name is ammar ranjha. I have called and requested service maintenance or repair troubleshooting my device and their service at the time of 7:47 p.m. on January 16, 2023. I've been with multiple carriers and I've never had more excellent service than the agent has given me today.He has outstanding communication was very attentive and really was striving to reach anything and everything that he could do above and beyond for me, the agent also had fallen through with everything he said and gave me my customer call back like other carriers usually do not after they say they will. He had taken his time with me and there was no rush and really did a great detailed job. He was also very knowledgeable in his profession working with us mobile he was very knowledgeable about fixing and correcting the issue as well as great with skills as far as customer service as driving above and beyond for the customer and I would love for US Mobile to be informed that they need a hundred more like him because of him and only because of him I choose to be a US Mobile customer and he has great leadership skills and very patient and I would like to see this representative that I had the pleasure to speaking with today to be informed of his awesome skills and dedication and service for u.s. Mobile's customers and would love to see some kind of token of compensation for his dedication and hardworking. Although it would be so great to have him in the same Department that he is and now because we need a thousand of him but unfortunately I think he needs to be bumped up or promoted to a more higher position possibly of management or engineering for us mobile company. Truly I hope US Mobile recognizes what Jim they have I would like to have a follow-up on my email or my comment here to whomever it concerns to make sure what I am speaking of does not fall on deaf ears or tired fingers lol :) Thank you Ammar for your outstanding EXCELLENT SERVICE AND dedication.
2 years ago
US Mobile has a
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