US Mobile has the best customer support people I’ve dealt with in such a long time. Every agent I’ve spoken with on the chat as well as on the phone have tried to help me quickly and efficiently. Today I spent well over an hour on the phone with Asim as he went above and beyond any expectations I had helping me find a solution to switching from my previous carrier. I lost service multiple times causing me to drop the call and every time Asim called me back immediately to continue working on my problem. He was extremely patient with my spotty service, even called me on a different phone to accommodate my needs. He made me feel as though the company actually cared to have me a customer and helped me become a very happy customer at the end of the day. I called customer support very frustrated with my previous carrier not willing to help me port my phone number to US Mobile but the agents working here instantly wanted to assist me in every possible way they could. Thank you Asim so very much for doing an excellent job and treating me as a valued customer, that means a great deal. I plan on being a US Mobile customer for a very very long time!
2 years ago
US Mobile has a
4.8
average rating
from
2,596
reviews
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