Samir was SUPER professional and polite. I had a complex issue with no data that has been giving me problems for a week and I was able to exchange a large amount of info with him efficiently, before quickly hearing back from Samir and his team. The other reps I called took over two hours trying to troubleshoot to no avail, while Samir troubleshooted more effectively and FINALLY got my issue fixed, well before the hour mark! I hope Samir and others like him get promoted to trainer soon, so everybody can enjoy this vibe!
1 year ago
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