Wow!! Nobel was incredibly patient with me while he fixed my mess-up with activating a new SIM card. He walked me through the steps to setup the card, waited while the computer (mine and his system) worked, helped me setup the account...and so many more things with my son’s new phone. Customer service these days seems to be a thing of the past, however Nobel was so helpful...I was very impressed and happy that we will be using US Mobile for the new phone. He made my day and made what is usually a very unpleasant experience (I hate technology) for me manageable and not so overwhelming. He’s an assess to your company! Kudos to Nobel and US Mobile. I would highly, highly recommend this company based on my experience.