I have been with US Mobile for about 6 years now. Anytime I've had to interact with their representatives, it has been a positive experience. During this time, I have never been disappointed by any of my interactions with their representatives. In my last interaction, I was helped by Nobel, whose friendly and patient demeanor helped me turn an unpleasant situation (losing my phone) into a minor mishap. He was patient, kind, helpful, personable, informative and empathetic to my situation. Flexibility, coverage and affordability were key factors for me to switch to US Mobile 6 years ago. I am still here because of their service team and representatives such as Nobel. As my life has evolved, so has my phone service needs, so I appreciate the flexibility that US Mobile offers. I am a hiker and often find myself in remote wilderness areas where only the Verizon network is available. US mobile's coverage has been flawless for me. Having the ability to change my plan off season, to have a discount as I re-enter college and to live my life without strings attached to a giant corporation and their suffocating antics is extremely refreshing.