I was referred to US mobile by some friends who lived close by in a rural area I had recently moved to, who told me this that US mobile was the only carrier that would get a connection out there. So I switched since my previous carrier, Mint Mobile didn't have a signal. They weren't wrong- US mobile (If on Warp) did have a connection... Barely. Ended up moving again 3 months later and I am done! Switching back to my old carrier, Mint Mobile. For one, US mobile unlimited is $15 more a month then Mint Mobile's unlimited. Two, US mobile's app SUCKS! It's practically useless. Not only is it slow, but for almost every action you try to take via the app, you get these errors where you're told to reach out to them for help. Which btw! The only way to get help or talk to an associate is either by phone call (which isn't always an option) or by email! Emailing takes forever, usually 30 minutes to a couple hours for responses. There IS a chat option in the app and website to speak with an associate but that's also useless! I read somewhere that their in-app chat feature was down, which, okay fine. But for 3+ months? The entire time I had US mobile as a carrier? Then we have the heavily advertised "switching lines" whenever. Between Warp, Dark Star etc. Let me make it clear. After so long of staying on one network (in my case warp) they will not let you transfer lines because the SIM expired. Why even advertise the luxury of being able to switch between networks whenever, when the SIMs expire in a month? Or maybe less, I don't know but I was on Warp for a little over a month and tried to transfer back to Dark Star and I was told my SIM was expired. That I needed to order another which is like $12 or something PLUS WAIT TIME! Save yourself the hassle and go with a better functioning, cheaper option such as Mint Mobile. I would only ever recommend US mobile for rural areas where some other carriers may not have a signal. But make sure you're fine with staying on the same network unless you pay for a new SIM each time. Besides that, the only other thing I would say is the customer service wasn't terrible - just slow, since it was all via email. US mobile, PLEASE fix your app!