I tried out the carrier with a new number and kept my old number with T-mobile. After 10 days I was ready to make the switch, but they said I couldn't replace my current annual plan with my old existing number without doing a partial refund and starting from scratch. I had only used 10 days on the annual plan and a representative had told me it would be no issue to do it this way. I spent an hour on the phone with no flexibility from their end.
2 weeks ago
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