AWFUL CUSTOMER SERVICE. I spent an hour on hold for each of our lines. They offered to call be at a specific time but couldn't even do that correctly. I’m certain no one in management cares, but if I knew how understaffed the Customer Service department is at US Mobile, I would never have switched. Even though very inexpensive, I will NOT be recommending US Mobile. I would switch immediately but need to recover from this fiasco first. I am absolutely certain that I will move service elsewhere before I attempt to contact Customer Service again. Life’s too short!
2 weeks ago
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