I'm a new customer who just switched from Boost to US Mobile today - the process took only 30 minutes including porting over my current phone #. Super! I really like the ability to customize my plan. Faisal S. at Customer Service via Live Chat then very graciously and professionally helped me with setting up my voicemail password -- super friendly, fast, and helpful service! I'm really impressed with US Mobile and their customer service; my experience has been amazing thusly and clearly they've got a great thing going here! Thank you and I hope others see this message and try US Mobile as well