I was approached in March 2020 by a door to door sales man. I was promised that this was one of the currently best and new energy provider. As I have pre payment metres I was told I could have smart metres installed. I thought that would be very convenient, however my appointment was cancelled for the installation of the metres in April. I have since been trying to get another appointment to be told that there is non available in my area. To add to this issue, on 3 single occasions I have topped up my electricity to be robbed. 3 times my credit has not gone on to my metre, despite paypoint confirming that the transaction was successful on their part. Another lie I was told was that when I needed to contact them it would NOT be an over seas call centre...... Avoid this company they are nothing but lying thief’s!!! Gladly swapped to another supplier