DO NOT GO WITH THIS COMPANY!!!
I am a student and just moved in to my first ever flat, set up with utilita as that was what m metre was with, I started on about £1 a day and then slowly but surely they RACKED the price up everyday, I’m a month in living here and I’m above £20 a day, phoned a couple times to ask why the price is rising and they’ve been like we don’t know? They’ve been not once helpful told me not to have my heating on but it’s snowing and I’m freezing?! I did a day where I used no heating no nothing and I was still above £8. When I called the complain second time they wiped my app so I couldn’t see how much I was using a day and when I called a third time they’ve disactivated my app so it says utilita is having problems with the app and I have had to top up through their website! I have managed to switch to sse now but they have been so sketchy it’s ridiculous have spent nearly over £300 on electric in one month?! Please don’t go with this company!
4 years ago
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