My mum died and Utilita wanted a copy of documentation of signing mums council property back to the council to get money back my mum was in credit. I have had no such problems with all other companies. (Water,tv licence),they did not want any information like this,what has it got to do with Utilita if my mum owned the house or rented it,she paid the money in to them not the council.I do NOT recommend anyone going with Utilita. I set mum up with the account with Utilita,but what a big mistake I made
4 years ago
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