I was with Utilita 3 years ago and today received a email from a debt collection company. Upon contacting them they claimed that I owed Utilita £60 and hadn’t paid my gas bill from March - September 2028! After ringing Utilita and being passed from department to department they finally claimed that my electricity was a pre payment but my gas wasn’t and that they had tried to contact me through letters and emails several times and I had ignored them. Upon checking my emails and my junk mails I found no emails from them regarding any unpaid bill and in fact discovered receipts from gas and electric pre payment from the dates they claim I didn’t pay! Avoid this company at all costs they are obviously creating a scam to rob previous customers