My uncle who is not on line has just told me when NPOWER finished he joined you. Now his bills have increased 100%.
He is a disabled pensioner and hardly uses energy in his tiny bungalow as he is frightened to.
He has been paying you £80 each month for the summer months on a smart meter too.
It's only been reading 3p an hour!!!
What on earth is going on. He paid approximately £40 a month with NPOWER up until Christmas 2020.
I will contact his family asap as this is very disturbing.
Cheers Mr S Smith
3 years ago
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