The prices are ridiculous me and my partner are both disabled and have really struggled recently and are on benefits and utilita charged us £2 maybe more just to top up our electric they then ask why we are only putting in a couple of pound a time well its so we dont get charged to top up and now me and my partner have to sit without gas for over a week we've got £2 left in the bank for electric too last over a week and I'm not the only one that is struggling with utilita I wouldn't recommend it to anyone every time we top up over £15 they take money and don't give us our emergency they'd rather leave disabled people sitting in the cold they're shocking I've never dealt with a company like them before it's a total disgrace