Scam and creepy joke.From 2 weeks new smart meter not working, payments for top up not working. I'm calling every day, waiting sometimes 2 hours somebody pick up.Then another 2 hours I'm explaining my problems.They telling me all is Ok.Not ok!!! I'm trying to top up few times per day by app, website,top up line,pay points and still NOT WORKING!!! I need to ask for another credit... 3 times I was off supply.After 12h shift, extremely tired,I was calling 4 hours in the middle of the night, almost crying for another 15 pounds... Asking for service,nobody coming.My calling very often is cutting.Ignoring. I'm reporting it to solicitor.