Had my pre payment card disabled because I refused to have a smartmeter fitted - what a petty & vindictive company. I received a flyer through the door saying an engineer would turn in 4 days to fit a new smartmeter & that I would need them to access the house. I work and am not able to move my shifts at short notice at their say so - with no mutually agreeable appointment. Today I topped my gas meter up with £50 & when I tried to upload it to the meter it would not accept it. I rang customer service to be told the card had been disabled because I had refused a smartmeter!!!! What a petty company - unable to make mutually agreeable appointments & then have the gall to act in a spiteful manner as retribution for not dancing to their tune !!! Take heed - find another supplier !!