If I could give them zero I would. Not sent out Energy Support vouchers to customers for Oct/Nov. Make promises that the will be arriving in 10 days/5 days but nothing. Phones ring out, emails unanswered, Customer Service based in SA promises to follow up, still nothing. Told to message via Facebook, more promises made, still nothing. Twitter customer services promises to chase up. Still nothing. No acceptable. Rubbish customer service treating vulnerable customers like this.
2 years ago
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