Constantly running out of gas although paying £40 every 5 days. Constantly says in debt when we are not. Ťry to contact and phone for hours just to be cut off instead of answered. We are both COPD sufferers and our children have asthma. The flat is now freezing and mold forming. Warm home discount never appeared. Govt scheme all goes on electric no split for gas. Tried for 2 months but cannot contact by phone email or webchat. Disgusting service. Avoid at all costs. They say we are on priority and shouldn't be without gas yet we've had none for weeks. Put another£25 on today with no change