Moved home 3weeks ago the tenant before was with utilita day after moving they cut my gas off took 6 hours to get thro they gave me codes to top but all my credit was taken rang them again they the last tenant debt off so they said but didn't iv paid the debt £100 and now I have to top up on line coz the codes number don't work and every tike I top up they take £3 off 10 £4 off 20 £6 off 30 wen it Says no charges have been taken I'm a single mum on own struggling as it is and having to borrow money to keep my gas topped up utilita are taking the money fir wat iv used plus daily charges and money for me topping up Iv been trying to ring for a week but constantly getting cut iv now put over £200 on my gas in 3weeks £200 i can't afford pictures show there are no charges but still get charged for putting money on my gas