Utilita threatening to take my debt to collection agencies and take legal action to recover it, although this debt is entirely their fault. The amount of debt is being disputed, the complaint had been escalated to the Ombudsman yet they keep sending letters about it which contain threatening and intimidatory wording. This company must be put into special administration immediately, the amount of failings throughout my brief time with them makes Utilita the worst company I have had to deal with in the UK in the past 10 years. Do not recommend it even as a last resort