I am really not happy with the recent switch to Utilita. Having always chosen to pre pay my energy, i have topped up cards, but the app does not populate. Nor do i know whether the money on the card is going straight onto the meter. contact Utilita and they advised that i am on a billed tarif. So where is my money going? Once you have switched, they promise you the earth, but then they are extremely difficult to get hold of once youre a customer. Take my advice. Don't switch!
1 year ago
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